Privacy Policy

1. Introduction

resonaite ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our brand perception analytics platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company)
• Brand and competitor data you submit for analysis
• Communication with our support team

2.2 Automatically Collected Information

• Usage data and analytics
• Device and browser information
• IP address and location data

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Generate brand perception analytics and reports
• Improve and personalize your experience
• Communicate with you about updates and features
• Ensure security and prevent fraud

4. Data Storage and Security

All data is encrypted at rest and in transit using industry-standard encryption protocols. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist in our operations
• LLM providers (OpenAI, Anthropic, Google) for analysis purposes
• Legal authorities when required by law

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

7. Cookies

We use essential cookies to enable core functionality. Analytics cookies are only used with your consent. You can manage cookie preferences through your browser settings.

8. Contact Us

For privacy-related inquiries, please contact us at:
Email: privacy@resonaite.com